TELECOM 247

> On Sun, 17 Jun 2007 11:25:59 +0100, R. Mark Clayton
> wrote:
>
>>I have BT Business Highway.
>>
>>Last year BT wrote to me telling me that this would discontinue from 31st
>>July 2007, although this hasnt stopped them charging me rental until the
>>end of August.
>>
>>Obviously I need to get my [company] home office phone service off BH, and
>>also change my ISDN based internet service provision from BTinternet.
>>
>>There are several things I wish to achieve: -
>>
>>1. There are several numbers arrayed as the primary analogue port,
>>secondary
>>analogue port and digital port either as exchange numbers, call sign or
>>ISDN
>>MSNs.
>>
>> I want to keep as many as possible of these (at low cost) and three in
>>particular.
>> I only want one physical line.
>> I wish to continue with BT so I can continue to use carriers.
>>
>>2. Continue / enhance internet service provision and retain email address.
>>BTinternet dont do broadband, so this might have to continue as pay as
>>you
>>go dial up to keep the address alive, while I wean everyone on to the new
>>one.
>>
>>3. Get both services off the company and into my own name.
>>
>>Advice and suggestions welcome.
>
> Been through the same myself recently.
>
> My solution was:
>
> 1) Convert Analogue 1 to single exchange line
>
> 2) Port Analogue 2 number to Callsign
>
> 3) Port ISDN number to VoIP

>
> 4) Convert single exchange line to broadband.
>
>
> Step 2 was by far the most difficult to achieve, BT repeatedly
> insisting that you cant request a specific Callsign number, nor port
> an existing one. You can, you just need to find someone who has a
> clue and also gives a shit about customer service :)

>
> Also porting any of your numbers from BT to VoIP will immediately kill
> ALL of your numbers and services associated with Business Highway.
>
> You need to ensure the existing numbers are held in limbo prior to
> your other provider taking over provision otherwise they go into the
> pool and may accidentally get reused, particularly if they are a
> desirable number as one of mine was.
>
>
> --