Allan Gould wrote:
>
> Funny coincidence: same is happening to me. Also bought BT Diverse 6350
> about 2 months ago, and getting similar symptoms. Answering machine
> plays OGM for a week or two, then OGM refuses to play (it seems to be
> the same whether you record your own OGM or whether you use the default
> OGM). The phone picks up, then all the caller hears is a click. Not
> got to the bottom of it yet. I find that pulling the power chord out,
> leaving it for a few (approx 30) secs, and plugging it back in seems to
> clear the problem, but it is annoying. BTW, I assume you are referring
> to the answering machine function in the corded unit/base station, not
> the cordless unit.
Yes exactly the same problem - happening on the base unit.
I bought mine via Amazon.co.uk - if by chance you bought it from someone
who provides support would be interested to hear what they suggest.
Bit of a coincidence that we both have the same name - I wonder if this
is the cause :-)
Regards
Alan