Thomas Kenyon wrote:
> Peter M - 0870 432 9632 wrote:
>> On 20 Apr 2006, Nicholas Thomas wrote:
>>
>>> Surely, if theyve all got the same phone number, that means theyre
>>> extensions?
>>
>> Youve not heard of a multi-line group - can be arranged so if line
>> 1 is busy, line 2 rings, then line 3, then line 4... or
>> round-robin where they will ring, in sequence, so position 1
>> doesnt take 50% of calls, only the regular 25%, assuming all 4 have
>> staff available, and that the call durations are reasonably similar.
>>
>>> If thats the case, then its Ł74.99 to get a new exchange line in,
>>> and then Ł45ish to do an extension shift, IIRC.
>>
>> Someone else pointed out the price has gone up from 74.99 to 99.99
>> (and assuming these lines are for business, then likely to be +VAT)
>
> Thats what Im trying to avoid paying. They arent extensions, they
> are a multi-line group.
What is the difference between a multi-line group and auxilary working?
(which I have) seems to be the same as the the above (but not round robin)