Peter M - 0870 432 9632 wrote:
> On 20 Apr 2006, Nicholas Thomas wrote:
>
>> Surely, if theyve all got the same phone number, that means theyre
>> extensions?
>
> Youve not heard of a multi-line group - can be arranged so if line 1
> is busy, line 2 rings, then line 3, then line 4... or round-robin
> where they will ring, in sequence, so position 1 doesnt take 50% of
> calls, only the regular 25%, assuming all 4 have staff available, and
> that the call durations are reasonably similar.
>
>> If thats the case, then its Ł74.99 to get a new exchange line in,
>> and then Ł45ish to do an extension shift, IIRC.
>
> Someone else pointed out the price has gone up from 74.99 to 99.99
> (and assuming these lines are for business, then likely to be +VAT)
Thats what Im trying to avoid paying. They arent extensions, they are
a multi-line group.