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 Post subject: Re: BT Service numbers
PostPosted: 2003-08-02 05:03:39
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Joined: 2003-08-02 05:03:39
Jik Ronson wrote in message
news:...
> Lopos wrote in message My guess is that i have
> a bad connection from the phone mast to my connection box
>
> We actually tend to measure faults - not guess them. The problem tends to be
> customers with no idea who think they know something who see a pole and a
> piece of wire and think that is their line and the only place a fault can
> develop when in actual fact there is probably another couple of miles of
> cable going back to the exchange too and as this is running largely
> underground in water filled boxes. Still your guess may prove correct yet
> ehh.....

Sounds like that i hit a nerve here. Just answer me one question. How
many BT engineers take it to find a fault? Answer: Too many . So far i
had 3 this week and another visit is in the pipeline. Mabye it is time
that BT is spending more time on maintenance than on TV ads.
TIA
Lopos


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