TELECOM 247

> Hi there,
> I hope someone can help me. I am looking for BT service number(s)which
> i can use to find out the distant between me and the next exchange. I
> know this telephone number exits because i used it once.(saw in in
> article in Computer Shopper).
> Please help

> Had a BT engineer out this week. He dialed a number and was given the
> distant. They found a fault on my line which caused a high noise level
> on my line (over 60db). After an hour or so he said its fixed and
> went. I dialed 151 to check if the fault was repair but it was still
> there. Good work BT.

> Lopos wrote in message
> news:ad839b83.0307300223.dfae696@posting.google.com...
> > Hi there,
> > I hope someone can help me. I am looking for BT service number(s)which
> > i can use to find out the distant between me and the next exchange. I
> > know this telephone number exits because i used it once.(saw in in
> > article in Computer Shopper).
> > Please help
>
> I presume you mean the distance between you and your telephone
> exchange - the number is/was 17070 - however, BT have disabled this
> feature from this number and so it no longer reports the distance..
>
> Regards
> Sunil

> Lopos wrote in message My guess is that
> i have a bad connection from the phone mast to my connection box
>
> We actually tend to measure faults - not guess them. The problem
> tends to be customers with no idea who think they know something
> who see a pole and a piece of wire and think that is their line and
> the only place a fault can develop when in actual fact there is
> probably another couple of miles of cable going back to the exchange
> too and as this is running largely underground in water filled
boxes.
> Still your guess may prove correct yet ehh.....

> Lopos wrote in message My guess is that i have
> a bad connection from the phone mast to my connection box
>
> We actually tend to measure faults - not guess them. The problem tends to be
> customers with no idea who think they know something who see a pole and a
> piece of wire and think that is their line and the only place a fault can
> develop when in actual fact there is probably another couple of miles of
> cable going back to the exchange too and as this is running largely
> underground in water filled boxes. Still your guess may prove correct yet
> ehh.....

> Lopos wrote in message
> news:ad839b83.0308020403.14415bc1@posting.google.com
>
> Just answer me one question. How many BT engineers take it to find a
> fault?
>
> One if the customer is not an arsehole - if the customer is a dick however
> we are inclined to not bother. Does that hit a nerve?