TELECOM 247

> Has anyone else received this?
>
> Dear Business Customer,
> We are automatically upgrading your line, at no extra cost, so you
> never miss a call wherever you are, etc etc etc

> In article ,
> emiltiades@marathon.org (Emil Tiades) wrote:
>
>> Has anyone else received this?
>>
>> Dear Business Customer,
>> We are automatically upgrading your line, at no extra cost, so you
>> never miss a call wherever you are, etc etc etc
>
> Every business customer with a single line capable of supporting call
> divert is getting the letter, and will automatically start a new 12 month
> contract from 20th February 2008 unless they opt out of the free
> upgrade.
> Worse, the new contract rolls over for 12 months at a time, not one month
> as currently. So everyone has just three weeks to opt out.
>
> http://www.serviceview.bt.com/list/public/notifs/22-01-2008/Notice08 boo/Not
> ificationPeriodImpl193409FrameworkImpl199073.htm#FrameworkImpl199073
>
> It all sounds like a marketing ploy to try and stop migration to other
> telephone operators.
>
>
> Angus
>
>

> In article ,
> emiltiades@marathon.org (Emil Tiades) wrote:
>
>> Has anyone else received this?
>>
>> Dear Business Customer,
>> We are automatically upgrading your line, at no extra cost, so you
>> never miss a call wherever you are, etc etc etc
>
> Every business customer with a single line capable of supporting call
> divert is getting the letter, and will automatically start a new 12
> month contract from 20th February 2008 unless they opt out of the
> free upgrade. Worse, the new contract rolls over for 12 months at a
> time, not one month as currently. So everyone has just three weeks
> to opt out.
>
> http://www.serviceview.bt.com/list/public/notifs/22-01-2008/Notice08 boo/Not
> ificationPeriodImpl193409FrameworkImpl199073.htm#FrameworkImpl199073
>
> It all sounds like a marketing ploy to try and stop migration to other
> telephone operators.

> Angus Robertson - Magenta Systems Ltd wrote:
>> In article ,
>> emiltiades@marathon.org (Emil Tiades) wrote:
>>
>>> Has anyone else received this?
>>>
>>> Dear Business Customer,
>>> We are automatically upgrading your line, at no extra cost, so you
>>> never miss a call wherever you are, etc etc etc
>>
>> Every business customer with a single line capable of supporting call
>> divert is getting the letter, and will automatically start a new 12
>> month contract from 20th February 2008 unless they opt out of the
>> free upgrade. Worse, the new contract rolls over for 12 months at a
>> time, not one month as currently. So everyone has just three weeks
>> to opt out.
>>
>> <http://www.serviceview.bt.com/list/public/notifs/22-01-2008/Notice08

>>
>>
>> It all sounds like a marketing ploy to try and stop migration to other
>> telephone operators.
>
> There is no way that such a ploy would be enforceable.

> Has anyone else received this?
>
> Dear Business Customer,
> We are automatically upgrading your line, at no extra cost, so you
> never miss a call wherever you are, etc etc etc
>
> Its a free call divert service which normally costs Ł6 per
> quarter, 12 month minimum contract.
> But I do not trust BT with anything free.
> It says in the T&C, printed in grey on the reverse of the letter 12
> month contract .... early termination charges will apply if you
> terminate the contract within any minimum period
>
> If its a FREE contract, how is it that one would pay termination
> charges upon cancelling it before the 12 months are up?
> As in many BT letters, there are quite a few *, **, !, inserted.
>
> Ill phone on Monday to cancel this unsolicited free upgrade